Terms of service
Overview
This website is operated by KickSpark®. By visiting our store and purchasing from us you agree to be bound by the following terms and conditions. Please read them carefully before placing your order. If you do not agree to these terms please do not use our store.
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Section 1 - General
By purchasing from KickSpark® you agree to the following terms and conditions. Please read them carefully before placing your order.
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Section 2 - Products
KickSpark® sells soccer training equipment shipped directly from our fulfillment partners. All products are quality checked before dispatch. Minor variations in color or appearance may occur due to screen settings.
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Section 3 - Pricing
All prices are listed in USD. KickSpark® reserves the right to change pricing at any time without notice. Your order will always be charged at the price shown at checkout.
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Section 4 - Shipping
We ship worldwide. Estimated delivery times:
- 🇺🇸 United States: 10-15 business days
- 🇬🇧 United Kingdom: 11-14 business days
- 🇨🇦 Canada: 12-15 business days
- 🇦🇺 Australia: 11-15 business days
- 🇪🇺 Europe: 10-14 business days
- 🌍 Rest of world: 12-15 business days
Tracking information will be emailed once your order ships. KickSpark® is not responsible for delays caused by customs or carrier issues beyond our control.
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Section 5 - Returns & Refunds
We offer a 30 Day Money Back Guarantee on all orders. If you are not satisfied with your purchase contact us within 30 days of receiving your order at KickSparkSupport@gmail.com and we will process a full refund. Items must be unused and in original condition. Return shipping costs are the responsibility of the customer.
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Section 6 - Damaged or Defective Items
If your item arrives damaged or defective please contact us within 3 days of delivery with photos of the damage. We will arrange a free replacement or full refund at our discretion.
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Section 7 - Order Cancellation
Orders can be cancelled within 24 hours of purchase. After 24 hours orders may already be processed and cancellations cannot be guaranteed.
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Section 8 - Liability
KickSpark® is not liable for any injuries or damages resulting from improper use of our products. Always supervise children during use.
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Section 9 - Privacy
We collect personal information solely for order processing and customer service purposes. We do not sell or share your information with third parties. For more information see our Privacy Policy.
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Section 10 - Contact Us
For any questions or concerns contact us at: 📧 KickSparkSupport@gmail.com
KickSpark® reserves the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.